Envíos
Envío 24/48h
Enviamos desde Madrid al resto del mundo.
Si haces tu pedido de lunes a jueves antes de las 11am, tu pedido saldrá ese mismo día.
Incluso personalizado intentamos que salga el mismo día.
Para consultar política de envíos pulsa aquí.
Seguimiento de Pedidos
Una vez tu pedido esté preparado y recogido por la agencia, te llegará un mail con el seguimiento de tu pedido. Si estás registrada/o podrás consultar el estado de tu pedido en tu perfil.
PRODUCTOS BORDADOS
Información importante sobre el bordado
- Embroidered products are non-returnable.
- The toiletry bags have a 3.5 cm mini pocket without a zipper inside, which will become unusable if embroidered.
Embroidery requires up to 5 business days of preparation.
It is important to review the following beforehand:
- The chosen color
- The spaces between letters make the embroidery smaller.
- The text entered will be embroidered exactly, with periods, uppercase or lowercase letters.
- It is recommended to choose the same color as the zipper, as specified in the description.
- The shopping cart must contain a product called "Personalization" and the custom text that will be associated with the embroidered product. Increasing the quantity of this product will not display two embroidered items.
- If the item arrives without embroidery, it's always because you removed personalized items from your cart. It's important not to do this, as the return shipping costs will be the customer's responsibility.
- To have two identical embroidered products, you have to make both separately and add them to the cart.
- If the order arrives without embroidery, it will be because the cart has been handled several times and the order will have to be placed again and the old one sent to our warehouses.